Document Type
Conference Paper
Publication Date
4-8-2011
Abstract
This conference paper presents findings from a learning outcomes assessment of a college-level course in negotiation and conflict resolution offered at North Carolina A&T State University. Designed and taught by Dr. Judy Rashid, the course aimed to develop students’ leadership, communication, and interpersonal problem-solving skills within the context of student conduct and conflict management. The assessment was grounded in frameworks such as Bloom’s Taxonomy, the CAS Learning and Development Outcomes, and the Learning Reconsidered model. Through pre- and post-course surveys and reflective assignments, students demonstrated measurable gains in areas such as active listening, cultural sensitivity, and collaborative problem solving. The study highlights the value of integrating conflict resolution education into student affairs practice and reinforces the role of faculty and student conduct professionals in fostering critical life skills and civic engagement among college students.
Recommended Citation
Rashid, J. (2010, February). Making the connection: Conflict resolution education, learning outcomes assessment, and student conduct. Paper presented at the Annual Conference of the Association for Student Conduct Administration (ASCA), St. Pete Beach, FL.